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COVID-19 Updates

MAY 13, 2020

To our beloved community,

Today we announce, that due to continued restrictions on public gatherings, evolving guidance from federal, state and local government and public health officials, and to protect our audiences, musicians, employees and community from the spread of COVID-19, we are cancelling the remainder of our announced concerts for the 2019/2020 season. We are also announcing that the European tour scheduled to begin in late August will not take place, due to health and safety concerns that have arisen from the global pandemic.

It is painful to take this action, but we know it is in the best interest of the health and safety of the community, and that must always be our top priority. The European Festivals Tour was meant to kick off the orchestra’s 125th Anniversary season, and we were so honored to be invited to some of the most prestigious stages in Europe and to represent our amazing city. We look forward to finding other opportunities in future seasons to go back to these wonderful festivals and are grateful for the relationships with our presenters in Europe.

Summer is around the corner and we are looking at alternative plans to bring music to our community in new and unique ways during the "yellow" phase of Allegheny County’s opening, whether that be our outdoor performances, digital offerings, or small gatherings with ensembles from the orchestra. Plans will be evolving in future weeks and we look forward to continuing to bring music to our wonderful community. The Pittsburgh Symphony wishes everyone to stay healthy and be safe.

Warmest best wishes,

Melia Tourangeau
President & CEO

Affected concerts that were communicated previously:

Cancelled Concerts:

  • March 13 & 15: BNY Mellon Grand Classics "Brahms First"
  • March 27 & 29: BNY Mellon Grand Classics "Petrushka!"
  • April 3 & 5: BNY Mellon Grand Classics "Debussy’s La mer"
  • April 4: Fiddlesticks "Spring has Sprung"
  • April 17-19: BNY Mellon Grand Classics "Beethoven Missa Solemnis"
  • April 18: PSO360 "Beethoven’s Genius with Musicians of the PSO"
  • April 24-26: BNY Mellon Grand Classics "Hélène Grimaud"
  • May 8-10: BNY Mellon Grand Classics "Romantic Chopin"
  • May 15 & 17: BNY Mellon Grand Classics "Elgar Cello Concerto"
  • May 29-31: BNY Mellon Grand Classics “Tchaikovsky’s Pathetique”
  • June 5-7: PNC Pops “The Doo Wop Project”
  • June 12 & 14: BNY Mellon Grand Classics “Beethoven Seventh”

Postponed Concerts:

  • March 20-22: PNC Pops "Bugs Bunny at the Symphony" – rescheduled to June 30, July 1 & 2
  • May 1-3: PNC Pops "Paul Shaffer" – cancelled with the possibility of reschedule to a future date as a special concert
  • June 3: Ben Folds – postponed, to be rescheduled to a future date.
  • June 13: "An Evening with Honeck & Mutter & Williams" – postponed, to be rescheduled to a future date

New changes to remaining 2019-2020 season concerts:

The following concerts are canceled and will not be re-scheduled:

  • June 19-21: BNY Mellon Grand Classics: Bronfman Plays Beethoven
  • July 3: In Honor of Service: An Americana Concert (at Soldiers & Sailors Memorial Hall). Since this is a free concert, you may discard your tickets. No additional action is needed.

The following concerts are canceled and the Pittsburgh Symphony Orchestra is looking to reschedule each on a future season:

  • June 26 & 28: Star Wars: Return of the Jedi
  • June 30-July 2: PNC Pops: Bugs Bunny at the Symphony
  • July 10 & 12: Harry Potter and the Prisoner of Azkaban™ – In Concert

Ticket Options

This cancellation will have a significant financial impact on the Orchestra. We are grateful for the deep generosity of our community and ask that, whenever possible, that you consider donating your tickets for a tax refund. As a nonprofit arts organization, the Pittsburgh Symphony relies on the audience we serve. By donating your tickets in lieu of a refund, you are providing vital support for the music and musicians that inspire and connect our community. Now more than ever, please consider donating your tickets back to the Pittsburgh Symphony and receive a donation receipt.

As a Subscriber you can contact your Patron Services Representative (PSR) directly.  We offer you the following options: 

  • Donate your ticket for a tax credit. By donating your tickets in lieu of a refund, you are providing vital support for the music and musicians that inspire and connect our community.
  • Apply the value of your ticket towards a gift certificate.
  • Bank the value of your tickets. Your tickets will be released, and the value of your tickets will be placed on hold (banked) to be redeemed next season. If you want to hold onto your tickets in case a postponement date is announced, no further action is required.
  • Apply your credit to a subscription for the 2020-2021 season.
  • Discuss any other options, including refunds, with your Patron Services Representative.

As an individual concert ticket holder you can reach us by emailing CustomerService@pittsburghsymphony.org.  We offer the following options: 

  • Donate your ticket for a tax credit, which provides vital support for the music and musicians that connect our community.
  • Bank the value of your tickets. Your tickets will be released, and the value of your tickets will be placed on hold (banked) to be redeemed next season.
  • Request a refund, which will be applied to your original payment method. All cash payments will receive a refund check within 30 days.

 

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