Planning your Visit

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Recommended Ages
Schooltime programs are designed for all students in grades Pre-K-12. Students do not need to be involved in instrumental music to participate. While students outside the suggested grade range are welcome, concerts are not suitable for infants and very young children.

Cost
All Schooltime units are FREE, but registration is required. To register your group, please visit the Schooltime landing page.

Tickets
You will not receive physical tickets after you register for Schooltime. You will receive a registration packet approximately one month before the concert as well as an email reminder prior to your concert.

Concert Length and Arrival:
Schooltime concerts are approximately 45-60 minutes each. Please plan to arrive at least 30 minutes before the start of the concert.

Homeschool Groups
For security purposes, homeschool groups larger than 10 guests must contact Savanna Webber, Program Assistant, to register for schooltime events: swebber@pittsburghsymphony.org.

Accessibility
All are welcome at Schooltime! Sensory Friendly, hearing, and mobility accommodations are available at all Schooltime concerts. ASL interpretation will be provided from stage on November 21, January 23, March 13, and May 8. Additional accommodations are available on request (please provide one month's notice); email Sensory Friendly, hearing, and mobility accommodations are available at all Schooltime concerts. ASL interpretation will be provided from stage on November 21, January 23, March 13, and May 8. Additional accommodations are available on request (please provide one month's notice); email swebber@pittsburghsymphony.org. 

Front of Hall Drop-Off Requests
Front of hall drop off can be arranged for students with accessibility issues. Your entire group will not be permitted to drop off in front of Heinz Hall. Requests must be made before the registration deadline. Please contact Savanna Webber, Program Assistant, to coordinate your request: swebber@pittsburghsymphony.org.

Lunch Requests
Heinz Hall has limited availability for students to eat a school-packed lunch after the concert. Space is not guaranteed and requests must be made before the registration deadline. Please contact Savanna Webber, Program Assistant, to discuss availability: swebber@pittsburghsymphony.org.

Cancellations
Please contact Savanna Webber, Program Assistant, as soon as possible to cancel or change your registration: swebber@pittsburghsymphony.org.

 

Policies and Procedures

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Transportation Procedures
Schools are responsible for making their own travel arrangements for Schooltime performances. Bus transportation funding is available to Pittsburgh Public Schools for Schooltime performances. Apply for funding here.

School buses will be directed by Pittsburgh police officers to park and will not unload students at the front of Heinz Hall. Your group may need to walk several blocks to reach the hall once your bus has been parked.

All other vehicles should park in nearby public parking garages or lots. Please refer to the Pittsburgh Parking Authority for more information.

Bus signs are included in your registration packet. All bus signs must be placed on the school bus front door window. Please clearly write the name of your school and your school district on your bus sign.

Please obtain the phone number for your bus driver before entering Heinz Hall.

Nametag Policy
All adults that accompany students to Heinz Hall must wear a PSO-issued nametag or a school-issued ID to enter the building. This includes all teachers, staff, bus drivers, parents, and other chaperones.

A registration packet with your PSO-issued nametags will be mailed to the educator address provided on your registration form.

Adults who arrive at Heinz Hall without a PSO-issued nametag or school-issued ID will not be admitted into the building.

If you do not receive a registration packet one month before your performance, please contact Savanna Webber, Program Assistant: swebber@pittsburghsymphony.org.

Security Policy
All guests will enter Heinz Hall through security scanning equipment. Heinz Hall reserves the right to search any bags entering the facility.

Weapons are not permitted in Heinz Hall or public space surrounding the building.

Check in Procedure
Your group will check in with a PSO staff member when you arrive at the door.

If the members of your group are arriving separately, please make sure that all adults have a PSO-issued nametag and know the name of their registered group.

You will be directed to your seating location upon entry to Heinz Hall by an usher.

Outside food and drink is not permitted inside the hall.

Photo and Video Policy
Photography without flash is permitted. Recordings of any kind are strictly prohibited.

To ensure a safe and smooth dismissal, groups are not permitted to take photos while exiting Heinz Hall.